Cubby Help Center

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Knowledge Base

  1. Basics →

    1. How do I get started?
    2. What's Cubby? What's a cubby?
    3. When should I use the desktop application? The website?
    4. What are Cubby system requirements?
    5. How do I download and install Cubby? (PC and Mac)

  2. Working with cubbies →

    1. How do I create a cubby?
    2. What can become a cubby? What can sync?
    3. Can a cubby be any size?
    4. Can I rename a folder once it's a cubby?
    5. Can I move a folder once it's a cubby?

  3. Syncing →

    1. How do I sync cubbies between computers?
    2. What's syncing? What happens when I'm syncing?
    3. What's DirectSync? Sync without the cloud!
    4. Setting up an initial sync of a large amount of data
    5. Can I turn off notifications?

  4. Linking and Sharing →

    1. How do I link to a file, folder, cubby?
    2. How do I share a cubby? Stay in sync with others?
    3. Can I share cubbies that aren't synced to the cloud?
    4. Two people editing the same file? About conflict files
    5. Can I share with folks who aren't Cubby users?

  5. Security →

    1. Is Cubby secure?
    2. What is Cubby Locks?
    3. Where is my data kept in the cloud?
    4. What ports does Cubby use?
    5. Is Cubby HIPAA compliant?

  6. Goin' mobile →

    1. What can I do with the mobile app?
    2. What mobile devices do you support?
    3. Can I sync between a computer and an iPhone or Android?
    4. Where are offline files saved on my Android?

  7. WebDAV, API →

    1. Is there a Cubby API?
    2. Can I use Cubby via WebDAV?

  8. Versions and Archive →

    1. How do I recover an old version of a file?
    2. How do I clear out my archive? Deleted files?
    3. How do I restore a deleted file?
    4. What happens when I delete a file from the cloud?

  9. Teams →

    1. How do teams work?
    2. What happens when I accept a team request?
    3. Is there a team-level pro trial?

  10. Account →

    1. Can I use multiple Cubby accounts on one PC or Mac?
    2. Can I change the account I use to log in to Cubby?
    3. Do I need an account to use Cubby? What's a LogMeIn ID?
    4. Can I change my LogMeIn ID? Password?
    5. How do I delete or cancel my account?

  11. Troubleshooting →

    1. Syncing is stuck. What can I do?
    2. Failed to Start Engine. Couldn't start engine - Error Code 35
    3. Failed to Start Engine. Couldn't start engine - Error code 31 or 32
    4. Failed to Start Engine. Couldn't start engine - Error Code 34
    5. How do I uninstall Cubby from my PC or Mac?

  12. Release Notes →

    1. Does Cubby update automatically? What version am I using?
    2. Release Note for May 21, 2013
    3. Preview Release Note for May 14, 2013
    4. Release Note for May 13, 2013
    5. Release Note for April 29, 2013

  13. All articles →

    1. Is Cubby secure?
    2. How do I create a cubby?
    3. What can I do with the mobile app?
    4. How do I sync cubbies between computers?
    5. How do I link to a file, folder, cubby?
    89 articles →

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