These known scams should be considered potentially malicious.
- A recent known example (February 2015) mimics a LogMeIn invoice: http://blog.logmein.com/products/phishing-alert-fake-emails-mimic-logmein-receipts
- Another known example (April 2014) has the subject "Your LogMeIn digital certificate has expired!"
- Another known example was modeled after our notification email regarding account lock-out due to a certain number of failed login attempts.
- Another mentions a bogus software update and includes a false link to an alleged software patch. LogMeIn, including join.me and Cubby, will never contact you with a software update attached to an email.
- As a general rule, never click any links in a suspicious email!
- Always check if links in the emails are valid. Even if the link seems to point to a LogMeIn site, DO NOT CLICK if you are at all suspicious!!!
- Here's how to check a link: Hover your mouse over a link and pause until you see the link's destination, shown in an infotip (Outlook) or in at the bottom of your browser (Gmail, Hotmail, etc.).
- If the link does not point to logmein.com/ or logmeinrescue.com/, cubby.com, join.me, or any other official Cubby domain please contact us immediately.
- Even if the link seems to point to a LogMeIn site, DO NOT CLICK if you are at all suspicious!!!
- Please contact our support team. We may ask you to forward the entire email so we can track down the perpetrators.
- If you inadvertently click a link, we suggest contacting your anti-virus service for guidance.